Questions about Bruidswarenhuis? Here are the answers.
Everything about how Bruidswarenhuis works, what it costs and how your data is protected. Don't see your question? Feel free to ask.
Frequently asked questions
What is Bruidswarenhuis?
Bruidswarenhuis (P.S. I Love You) is an online platform where you prepare messages, videos, audio and gifts for the people you love. Bruidswarenhuis delivers them automatically at the moment you choose — a birthday, a wedding day, or after you pass away.
Who is Bruidswarenhuis for?
For anyone who wants to leave something lasting or arrange things in advance: parents and grandparents, people who are seriously ill, but equally anyone who never wants to forget a birthday again or wants to preserve words for later.
How does Bruidswarenhuis know when to deliver messages?
Messages with a date are simply delivered on that date. For messages "after passing away" Bruidswarenhuis works with trusted buddies: trusted contacts you designate who activate your account at the right time. Additionally, Bruidswarenhuis occasionally sends you a short sign-of-life request as an extra safety net.
Can my trusted buddies see the content of my messages?
No, never. Trusted buddies can only activate your account; the content of your messages remains private until the moment of delivery to the chosen recipient.
Is Bruidswarenhuis safe?
Yes. Your data is stored encrypted on servers within the EU, encrypted backups are made every night, and the digital vault is end-to-end encrypted in your own browser. The full story — protection against hackers and DDoS, two-factor authentication and the check that runs every night — is on our security page.
How does the digital vault work exactly?
You store passwords, documents or a personal video in it. The content is already encrypted in your browser and can later only be opened by the chosen recipient using three keys: an SMS code, an email code and the physical passphrase you have provided.
What is the AI Clone?
You record an extensive life interview, and Bruidswarenhuis builds an AI likeness from it with your voice and your way of speaking. The loved ones you choose can later talk to it in many languages. It is always clearly recognizable as AI, your voice can never be used to mimic sentences, and everything works entirely under your control.
Can the AI Clone speak other languages?
Yes. The AI Clone speaks the language of the recipient — you choose per contact which language that person speaks, and during the conversation the language can also be switched.
Can someone misuse my voice for fraud?
No. Your voice at Bruidswarenhuis can only say what the AI Clone itself answers in a conversation. You cannot have the voice mimic sentences: if you ask "say this…" or "repeat this", the AI Clone will explain that he deliberately does not repeat texts, precisely to prevent misuse. That limit is not only in the AI but also in the technology behind it: the voice service simply refuses every sentence that does not come from the AI Clone itself. On top of that, your AI Clone is only accessible to the loved ones you yourself have chosen and who have accepted the invitation, it always speaks visibly as AI, and you can have it completely deleted at any time. Additionally: your voice normally only becomes available after your account is activated, and then with a safety pause of 72 hours — if an account ever accidentally gets activated while you are still alive, there is time to notice that before a voice is heard anywhere. If you want someone to talk to your AI Clone while you are still alive, that can only happen after you have separately and explicitly given permission for it, with acknowledgment of the risk involved.
What does Bruidswarenhuis cost?
Getting started is free. Premium is available as a monthly subscription, yearly subscription or one-time payment for lifetime; there is also a family account for four people. All current prices (including 21% VAT) are on the pricing page.
Can I adjust or delete my messages later?
Yes. As long as a message hasn't been delivered, you can edit, move, or delete it at any time. You're always in control.
In which languages is Bruidswarenhuis available?
The website and system are available in 48 languages. All emails and text messages to your recipients are also sent in the language you set for each contact.
Can I also have gifts delivered?
Yes. You can schedule flowers, chocolates, or another gift for a birthday, wedding anniversary, or jubilee — even years in advance and in dozens of European countries. Bruidswarenhuis ensures it's delivered on time.
Can I record my funeral wishes?
Yes. You record your funeral wishes step by step — including music, photos, and documents — and Bruidswarenhuis even helps you with a list of funeral directors in your municipality. Your loved ones find everything in one place.
What happens to my video diary?
With the video diary, you keep your loved ones informed at your own pace, for example during a treatment process. Only the people you choose can watch, and you decide whether messages can be downloaded.
What about my privacy and my data?
Your data is yours. It's stored encrypted, never sold, and only used to deliver your messages at the right time. You can have your account and data deleted at any time.
Can I export all my data?
Yes, always and with one click: via Settings → "Download all your data" you receive a ZIP with all your messages (including videos and attachments in original form), your diary, your AI Clone recordings with transcripts, your funeral and testament wishes, your contacts, and your account data in machine-readable format — exactly as the GDPR intends.
What is a backup key?
For each contact, Bruidswarenhuis automatically creates a backup key: a sentence of six simple words. You download it as a PDF and can keep it with important papers, deposit it with a notary, or give it to a trusted person. Recipients with their own account can also see their keys themselves via "My Keys". The key opens — only in the event that Bruidswarenhuis ever stops — the sealed package with the messages for that recipient.
What happens if Bruidswarenhuis ever stops?
We're completely prepared for that, with a documented procedure. Everyone receives at least 6 months' notice. During that time, every user can export everything, recipients can download the messages sent to them (including undelivered ones — clearly marked with the intended time, so the choice to wait is up to the recipient), and trusted buddies keep sealed packages for recipients without an account. Those packages are standard encrypted ZIP files: openable with free programs like 7-Zip and the backup key — so no Bruidswarenhuis software is needed.
Can I give Bruidswarenhuis as a gift to someone else?
Yes, with a gift voucher for any amount. The recipient redeems the voucher in their own wallet and chooses what to spend it on themselves.
Does Bruidswarenhuis also work on my phone?
Yes. Bruidswarenhuis works completely in the browser and is suitable for phone, tablet, and computer — no separate app is needed.
How do I start?
Create a free account, add your first contact, and prepare your first message. That takes just a few minutes, with no credit card required.
Convinced — or just curious?
An account is free and your first message is ready in just a few minutes.
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